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Interested to learn how empathy can help you improve connections and increase sales?

Trying to figure out how to attract, hire, and work with Gen Z employees?

Looking to understand how to lead, manage or work effectively with a decentralized team?


Watch Sophie’s NEW video course on “Empathy for HR Professionals” on LinkedIn Learning. Human Resources has to handle so many delicate situations and support the workforce--now more than ever--and empathy improves these interactions. At the same time, whatever your department or role, practicing empathy skills will help you connect, communicate, and collaborate.

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Experience Sophie’s POPULAR video course “Empathy for Sales Professionals” on LinkedIn Learning. Find out how practicing empathy skills will help you communicate and connect with prospects and convert more into long-lasting customers. For sales leaders and teams, review captivating tips to improve your results and collaborate better as a team to boost overall outcomes.

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Sophie is a LinkedIn Instructor. Watch her popular video course “Attracting, Hiring and Working with Gen Zs” on LinkedIn Learning. Progress through compelling short videos with Sophie and watch example interactions to understand the youngest generation of workers better. Learn how to integrate them successfully into your workforce.

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Sophie is a Remote-How Author. Watch her videos in the Remote-How Academy course to boost your empathy at work. This course helps remote workers, leaders or managers establish or develop effective habits—whether you are a wholly- or partly remote team manager, leader or member.

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More courses will be added in the coming months. Please let us know what topics are of most concern to you and what you would like Sophie to address next by emailing Her many articles and blogs also share useful content and tips on a variety of subjects.


Sophie addresses current business conditions and explores ways to navigate the disruption. She shares informative insights and interviewing leading innovators who are providing or benefiting from transformative solutions that will allow companies to emerge with sustainable models, mindsets, and business practices. Find out how to transition to more effective, productive, and supportive new ways of working—across locations, generations, and platforms—as we harness these challenging circumstances to drive significant, multidimensional changes in all our working lives.

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The Key to Competitive Advantage in the New Era of Work

We are in a period of change. The new world of work is significantly more digitized and decentralized than before. We need to orient ourselves differently to be successful, shifting from transactional to human-centric management, mindsets, and methods to deal with the faster pace of business developments, continuing uncertainties, more complex issues, and an increase in multidimensional projects. Sophie shows you why empathy is a critical corporate value, mindset, and skill for improving engagement and productivity, and achieving sustained growth as we emerge from the pandemic.

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“Empathy Works makes a convincing case for reframing all aspects of corporate life to make it work more effectively for people and the heart of a company’s strategy.”



“Sophie is a catalyst. She both explains the new working circumstances clearly as well as giving thoughtful direction about what to expect going forward and how to adapt successfully.”

“A highly rated speaker from INBOUND 2018”


Sophie Wade is a speaker and author of Executive MBA textbook Embracing Progress. Next Steps for the Future of Work. She is Founder and Workforce Innovation Specialist at Flexcel Network. Sophie has a BA from Oxford University and an MBA from international business school INSEAD.

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