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Podcast
About the podcast
About the podcast
Sophie addresses current business conditions and explores ways to navigate the disruption. She shares informative insights and interviewing leading innovators who are providing or benefiting from transformative solutions that will allow companies to emerge with sustainable models, mindsets, and business practices.
Find out how to transition to more effective, productive, and supportive new ways of working—across locations, generations, and platforms—as we harness these challenging circumstances to drive significant, multidimensional changes in all our working lives.
Discover Sophie’s new book
Learn moreLATEST EPISODE
LATEST EPISODE
Generative AI at Work: Truth, Changes, and Consequences
Elias Baltassis is a Partner and Senior Director at the Boston Consulting Group. He has deep expertise in AI- and data-enabled strategy, data operating models, data governance, responsible artificial intelligence and ethics, and new data-driven business development. Elias is passionate about data and analytics and the transformative impact of artificial Intelligence on business and society. He shares his insights about generative AI and LLMs, their potential effect on business, productivity, and relationships, including our necessary attention to ethics and far-reaching implications of AI in the workplace and on the Future of Work. Read more
Recent Episodes
Purposefully Integrating Empathy and AI at Work
Minter Dial and the podcast’s host, Sophie, discuss empathy at work in the new technology-driven era of business and work. They both draw from their books—Minter’s rerelease of Heartificial Empathy: Putting Heart into Business and Artificial Intelligence and Sophie’s second book Empathy Works: The Key to Competitive Advantage in the New Era of Work. They explore and debate how to integrate empathy effectively as well as bring a human-centric approach to the AI-infused business and working landscape. Minter shares his insights about the importance of companies’ having an ethical framework that incorporates empathy as they integrate more AI. Read more
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Remote Work is Helping Us Learn How to Work Effectively
Kate Lister, President of Global Workplace Analytic and seasoned expert on distributed work, returns for Part 2 of her interview about hybrid and remote working. In this episode, Kate describes how to deploy remote options successfully—how we need to update management and work practices. She explains what claims and complaints about remote working research confirms and counters, what we need to be productive and to innovate, why surveillance is not managing, and how important remote options are for supporting sustainability. Read more
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Earlier Episodes
Self Employment: A Popular Pathway in the New World of Work
with Jeffrey Shaw
April 14, 2023
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The Agile Mindset: Experimenting, Empowering, and Empathizing
with Eric Ng
March 24, 2023
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Understanding and Preparing Our Future Workforce
with Winston Peters
March 17, 2023
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Generations at Work: Shifting, Sharing, Parenting, and Pressures
with David Stillman
March 10, 2023
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Using External Goals to Optimize Work Outcomes: Extreme Sports Case Study
with Will Ridgway
February 24, 2023
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Modern Leadership: Shifting Mindsets, Meta Skills, and Sphere of Impact
with Zoë Routh
February 17, 2023
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Leading Remote (First): Learnings From A Pioneer
with John Riordan
February 10, 2023
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The Strategic, Integrated Role of Human Resources in the New Era of Work
with Allison Allen
January 27, 2023
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The Asynchronous Mindset & Methodology — Key to Working “Remote First”
with Liam Martin
January 19, 2023
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Zillennial Insights on Work: Productivity, Impact, Security, Creativity, & Skills
with Steven Miller
January 13, 2023
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Reviewing ’22 – How Are We Doing? What’s Working?
with Sophie Wade
December 28, 2022
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Gen Z: Who They Are, What They Think, How They Work
with Dr. Meghan Grace
December 28, 2022
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Digital Nomadism: Enhancing and Expanding an Enriched Experience
with Rowena Hennigan
December 2, 2022
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Learning from the Music Industry: Evolving with Technology Disruption
with J.R. Richards
November 25, 2022
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Leaders are Listening to the Voices of Change
with Adam Tuckwell
November 18, 2022
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Empathy and AI — Algorithms that Help Us Listen and Learn
with Dr. Grin Lord
November 11, 2022
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Transforming Financial Services with a Human-Centric Approach
with Colin Field
October 28, 2022
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How to Connect and Communicate – Be Curious, Be Fearless, Be Super!
with Lou Diamond
October 21, 2022
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Thinking Outside the (Office) Box Innovating for the New Era of Work
with Haddy Davies
October 14, 2022
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Flexibility for Fixed-Site Jobs Pt II: A Top Down & Bottom Up Approach
with Trond Undheim
September 30, 2022
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Flexibility for Fixed-Site Workers Employing Human-Centric Innovation
with Trond Undheim
September 23, 2022
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Our Learning Journeys: To Attract, Hire, Empower, Develop, and Retain Talent
with
September 9, 2022
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Going “Remote First” Part II—Focusing on Flexibility and Work/Life Harmony
with Paul McKinlay
August 26, 2022
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Going “Remote First”: Automate, Communicate, and Document
with Robert Keane
August 19, 2022
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Creating A “Human First” Business: Insights, Inclusion, and Impact
with Ali Azeem
August 12, 2022
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Rising Millennial Leaders: Insider Tips, Insights & Issues
with Jenn DeWall
August 7, 2022
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Tackling Underlying Issues: Straight Forward, but Not Simple, Solutions
with Dominic Price
June 24, 2022
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How Empathy Enables the Transformation of/at Work
with Sophie Wade
June 10, 2022
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The Evolving Roles of Leaders and Revisiting Holacracy
with Pascal Dulex
May 26, 2022
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Self Expertise, Avoiding Burnout, and Focusing on “How” to Work
with Dr. Amanda Crowell
May 13, 2022
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Transforming Career Trajectories for Women of Color at Work
with Deepa Purushothaman
April 30, 2022
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Making Hybrid Work – Focusing on the Employee Experience
with Reid Hiatt
March 25, 2022
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Careers in transition: Why are you leaving?
with Claire Harbour
March 11, 2022
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Adapting Product Design and Innovation for the Future of Work
with Kapil Kane
February 25, 2022
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The Great Resignation, Burnout, & How to Fix It
with Susan Inouye
February 11, 2022
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How A/Synchronous & Distributed, Digitalized Work is Optimized
with Neil Miller
January 28, 2022
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How Transforming Work Relationships Improves Outcomes
with David Nour
January 14, 2022
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2021’S ESSENTIAL LEARNINGS: EMOTIONS, EXCUSES, AND INSIGHTS
with Sophie wade
December 24, 2021
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The Hybrid Customer Journey and Creating Compelling Experiences
with YuChiang Cheng
December 10, 2021
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How Decentralized Organizations Profit from a Human-Centric Approach
with Mikael Sorensen
November 26, 2021
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Inclusive Employee Experiences Start with Leaders
with Gena Cox
November 12, 2021
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The Office of the Future — Shaping a More Human Experience
with Matthias Hollwich
October 29, 2021
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How Purpose and Values Make a Difference in Business
with Lisa Morton
October 15, 2021
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Shifting Skills and Scope for Growth and Resilience
with Jeremy Fleming
October 8, 2021
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Remote & Hybrid Models – Realities, Recommendations, Rewards, & Risks
with Laurel Farrer
September 17, 2021
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The Empathy Factor Driving Small Business Success in the New Era of Work
with Ramon Ray
August 27, 2021
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NEW BOOK "EMPATHY WORKS"
How to Compete in the New Era of Work
We are in a period of change. The new world of work is significantly more digitized and decentralized than before. We need to orient ourselves differently to be successful, shifting from transactional to human-centric management, mindsets, and methods to deal with the faster pace of business developments, continuing uncertainties, more complex issues, and an increase in multidimensional projects. Sophie shows you why empathy is a critical corporate value, mindset, and skill for improving engagement and productivity, and achieving sustained growth as we emerge from the pandemic.
Learn more“With an engaging style, thoughtful research, and wisdom, Sophie articulates the most critical skill of great leaders and companies – how they listen to, empathize with, and react to their employees and customers. A highly recommended read for leaders and aspirational leaders of tomorrow.”
NORMAN DE GREVE
Chief Marketing Officer, CVS Health
SOPHIE IN THE NEWS
Remote Work Junkie: Top 50 Remote Work Experts & Leaders to Follow
“Sophie Wade is on the curated list of the top experts and leaders that contribute to and innovate the remote work space.” August 2022
Zoë Routh Leadership Podcast: Empathy is the Master Leadership Skill
“Zoë Routh interviews Sophie Wade” August 2022
Winning Teams Podcast: When Empathy is a Key Competitive Advantage
“John Murphy interviews Sophie Wade” July 2022
theworkinprogressreport
Expert intelligence and insights on Future of Work topics. Curated articles shared biweekly with updates on the latest trends.