Managefy version 1.4.3


WORKING WITH EMPATHY - The Essential Power Skill for Modern Leaders

Soft skills are rising in importance in the modern workplace—with empathy at the core. Empathy skills improve managers ability to build strong connections, and communicate and collaborate well across hierarchy levels, generations, and locations.

Referencing neuroscience and behavioral psychology, Sophie explains empathy with specific examples and audience participation; identifies measurement methods; describes how to understand and tune into team members’ emotions; and shares ways to establish effective empathy habits to improve team management, engagement, performance, and retention.

Check availability
  • Learning how to identify, practice, and enhance empathy skills

  • Identifying when to focus on co-workers’ different perspectives

  • Recognizing key moments to tap into colleagues’ emotions

  • Realizing why stronger relationships support better team outcomes

  • Discovering how empathy improves communication and collaboration

  • Finding out how to incorporate empathy into key daily routines


30-90 minutes. Longer sessions include more interactivity and audience involvement.


The span of generations in the workforce brings a great variety of values, expectations, meanings, technology-savvy, and mindsets together. Misunderstandings and interactions at cross-purposes can occur.

Sophie helps attendees recognize the diverse meanings and interpretations of our words, personal contexts, and the benefit of clarifying questions to bridge individual differences. She shares tips to stimulate constructive communication and collaboration. Sophie’s insights enable audience members of all generations to lead, manage and work together effectively involving a diverse team, improving interactions, performance, and results.

Check availability
  • Realizing how personal context affects our perspectives and interpretations

  • Identifying how judgments can disrupt productive interactions

  • Finding how common ground deepens connections across age groups

  • Practicing active listening and using restatements to confirm understanding

  • Improving interactions by connecting with others’ experiences

  • Empathizing across generations to improve collaboration


30-90 minutes. Tailored presentations incorporating audience participation.

MANAGING HYBRID TEAMS - How to Nurture High-Performing Distributed Teams

In tech-driven, less predictable business environments, more is now required of your workforce. Each person must be able to collaborate and contribute effectively wherever they are. Sophie explains how new mindsets, management approaches and ways of working help integrate distributed workers so they can work well together. She discusses how to include and support remote workers whether they are employees or independent contractors. Sophie shares insights about accommodating different roles, working styles, and tools so that decentralized teams can be as engaged and productive as possible.

Check availability
  • Describing key skills for driving distributed team productivity

  • Optimizing personal remote working effectiveness

  • Identifying each team member’s preferred working style

  • Managing for optimal individual and team performance

  • Discovering key habits to support decentralized working

  • Recognizing how developing strong team relationships improves results


30-90 minutes. Customized sessions including experiential activities for attendees.

“Sophie Wade brings fresh ideas and terrific strategies aimed at helping people succeed in today’s and tomorrow’s dynamic work environment.”

“Sophie Wade brought knowledge and thought provoking content. She drew the audience outside the industry boxed perspective and allowed them to take an unbiased industry perspective on trending issues in the workplace environment.”


Sophie Wade is a speaker and author of Executive MBA textbook Embracing Progress. Next Steps for the Future of Work. She is Founder and Workforce Innovation Specialist at Flexcel Network. Sophie has a BA from Oxford University and an MBA from international business school INSEAD.

Read more


By using this website you agree to accept our Privacy Policy and Terms & Conditions